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I believe many foreign trade friends will choose Amazon warehouse for product operation. Below are some common questions to share with you.
Q: During the FBA process, can your store sell goods that have not yet arrived at the warehouse?
Answer: Yes, this situation can be sold together. For example, a listing can be sold twice, once for self shipment and once for FBA shipment.
Q: Is it a keyword setting issue due to the low traffic of self built listings? Can you provide an example for filling in the keywords?
Answer: Keyword tool content can be found in the forum. All Google and other paid keyword tools are effective, but this effect has a certain time delay, making SEO possible; If you want to achieve timely results, you need to choose the current hottest keyword and the top long tail keyword.
The proportion of Amazon search keywords compared to Google keywords is not high, but it cannot be ignored. More detailed content is limited by time constraints. Please contact customer service on the forum.
Q: Someone maliciously placed an order while selling it, and communication was ineffective. Should we ship it now?
Answer: Malicious orders can be more troublesome if they involve peer competition. First, send the email you communicated with the other party to Amazon, and Amazon will handle it. I have encountered this situation before. Amazon requires me to only ship according to normal circumstances, even if he gives me a negative review after receiving the goods. A negative review cannot kill my account, especially since I have saved evidence of communication with the other party earlier, I can submit it to Amazon together.
If a buyer gives you a negative review, it can be said that if there are consecutive negative reviews, then this is definitely problematic.
The Amazon platform places great importance on customer experience. The process of buying by a buyer is a process of both parties fulfilling a contract. You can hold on to whether to ship or not, and try to extract as much information from the other party as possible, which is the malicious order information from the other party.
Q: When packing, we first used cardboard boxes to wrap them, and then put on the Dry bag of the logistics company. When the FBA shipment was sent, the package label generated by the platform was pasted on the outside of the carton and wrapped in a Dry bag. Can we still enter the warehouse like this?
A: We don't recommend this. Don't use the Dry bag. Amazon's official requirement is that all labels cannot be obscured, so your situation is not acceptable.
Q: May I ask if the store has set up free shipping, and will goods sent to FBA also be free of shipping? Teacher, may I ask if the goods sent to FBA have received a complaint from the buyer and Amazon has removed the listing from the FBA? What should I do with the goods still in Amazon's warehouse?
Answer: The store has set up free shipping, and FBA's fees are not related to you. The store has set up a free shipping listing that is only suitable for merchants to ship by themselves.
Listing can only remove the goods from the FBA. After listing is removed, the labels of the goods do not correspond to the labels of the goods. Even if you launch a new listing that is identical to the goods in the warehouse, but the labels do not match, you can only stay in the warehouse all the time. What you need to do is to go out of the warehouse and repack and post new labels.
Q: During the FBA process, can your store sell goods that have not yet arrived at the warehouse?
Answer: Yes, this situation can be sold together. For example, a listing can be sold twice, once for self shipment and once for FBA shipment.
Q: Is it a keyword setting issue due to the low traffic of self built listings? Can you provide an example for filling in the keywords?
Answer: Keyword tool content can be found in the forum. All Google and other paid keyword tools are effective, but this effect has a certain time delay, making SEO possible; If you want to achieve timely results, you need to choose the current hottest keyword and the top long tail keyword.
The proportion of Amazon search keywords compared to Google keywords is not high, but it cannot be ignored. More detailed content is limited by time constraints. Please contact customer service on the forum.
Q: Someone maliciously placed an order while selling it, and communication was ineffective. Should we ship it now?
Answer: Malicious orders can be more troublesome if they involve peer competition. First, send the email you communicated with the other party to Amazon, and Amazon will handle it. I have encountered this situation before. Amazon requires me to only ship according to normal circumstances, even if he gives me a negative review after receiving the goods. A negative review cannot kill my account, especially since I have saved evidence of communication with the other party earlier, I can submit it to Amazon together.
If a buyer gives you a negative review, it can be said that if there are consecutive negative reviews, then this is definitely problematic.
The Amazon platform places great importance on customer experience. The process of buying by a buyer is a process of both parties fulfilling a contract. You can hold on to whether to ship or not, and try to extract as much information from the other party as possible, which is the malicious order information from the other party.
Q: When packing, we first used cardboard boxes to wrap them, and then put on the Dry bag of the logistics company. When the FBA shipment was sent, the package label generated by the platform was pasted on the outside of the carton and wrapped in a Dry bag. Can we still enter the warehouse like this?
A: We don't recommend this. Don't use the Dry bag. Amazon's official requirement is that all labels cannot be obscured, so your situation is not acceptable.
Q: May I ask if the store has set up free shipping, and will goods sent to FBA also be free of shipping? Teacher, may I ask if the goods sent to FBA have received a complaint from the buyer and Amazon has removed the listing from the FBA? What should I do with the goods still in Amazon's warehouse?
Answer: The store has set up free shipping, and FBA's fees are not related to you. The store has set up a free shipping listing that is only suitable for merchants to ship by themselves.
Listing can only remove the goods from the FBA. After listing is removed, the labels of the goods do not correspond to the labels of the goods. Even if you launch a new listing that is identical to the goods in the warehouse, but the labels do not match, you can only stay in the warehouse all the time. What you need to do is to go out of the warehouse and repack and post new labels.
